Terms of service

TERMS OF SERVICE

1. General
By using our website, you agree to these Terms of Service and our store policies. DealzzWay reserves the right to update these terms when necessary. Updated terms will be published on this page.

2. Products & Pricing
All prices listed on our website are in PKR and may change without prior notice. Product colours, appearance, or packaging may vary slightly due to photography, screen settings, manufacturer updates, or product batches.

3. Orders & Payments
Orders are confirmed after the required order information is received.

For Cash on Delivery (COD) orders, payment is collected by the courier at the time of delivery. Advance or partial payment may be required for selected high-value, customised, or special orders.

DealzzWay reserves the right to cancel suspicious, fraudulent, incomplete, or unverifiable orders.

4. Shipping & Delivery
Delivery charges, free-shipping eligibility, dispatch times, and estimated delivery timelines are set out in our Shipping Policy.

Please refer to our Shipping Policy for the latest shipping information:
https://dealzzway.com/policies/shipping-policy

5. Returns, Refunds & Exchanges
Customers may request a return, refund, or eligible exchange within 7 days of receiving their order, subject to the conditions stated in our Refund Policy.

Wrong, damaged, defective, and eligible exchange claims are handled according to our Refund Policy.

Please refer to:
https://dealzzway.com/policies/refund-policy

6. Damaged or Incorrect Orders
If an order arrives damaged, defective, or incorrect, the customer should contact DealzzWay within the applicable claim period and provide the required order details and supporting photos or an unboxing/opening video where applicable.

Verified damaged, defective, or incorrect orders will be handled according to our Refund Policy. DealzzWay does not exclude valid claims simply because damage occurred during courier transit.

7. Order Cancellation
Orders may be cancelled free of charge before dispatch by contacting our support team.

Once an order has been dispatched, cancellation may no longer be possible and the order will be handled according to our Refund Policy.

8. Customer Responsibility
Customers are responsible for providing accurate contact, delivery, and order information. DealzzWay may not be responsible for delays caused by incorrect or incomplete information provided by the customer.

9. Contact Information
DealzzWay
Karachi, Pakistan
📞 03220535182
📧 dealzzway@gmail.com
🌐 www.dealzzway.com