Refund policy
Thank you for shopping at Dealzzway.
We always strive to provide the best quality household, kitchen, and lifestyle products. However, if there is an issue with your order, please read our return and refund policy below:
Return & Refund Conditions
Customers must make an unboxing/open video of the parcel at the time of delivery. This is mandatory for any return or refund claim.
Refunds are only applicable in case of:
Wrong item received
Damaged item received
Defective product
Items must be unused, in their original condition, and with all tags/packaging.
Refund claims without a parcel opening video will not be entertained.
Process
To request a refund or return, please contact us at dealzzway@gmail.com or call 0333-7184080 within 24 hours of receiving your parcel.
Our team will verify your claim and guide you through the return process.
Once approved, the refund will be processed to your original payment method or as store credit.
Dealzzway
Karachi, Pakistan